top of page
SHIPPING POLICY
Standard shipping will take 7-14 days, All of Charmies of kona's products are handcrafted and are made to order. If you need your order sooner than the standard shipping rate, send us a conversation and we will do our best to accommodate you.
RETURN & EXCHANGE POLICY
Under certain circumstances we can accept exchanges but we do not except refunds
CUSTOMIZED ITEMS ARE NOT ELIGIBLE FOR RETURN/EXCHANGE
If your item is damaged or broken within 30 days of
purchase, we will fix or replace your item without charge. After 30 days of purchase, cost for replacement of damaged item will differ depending on the item. Send us a conversation through our contact page or the chat room located in the lower righthand corner of the screen.
bottom of page